F

POLARIS HEALTHCARE AND REHABILITATION CENTER

21 W CLARKE AVENUE, MILFORD, DE 19963
Score: 10 / 100
⚠️ SFF Candidate

Polaris Healthcare And Rehabilitation Center has received an F grade based on CMS data, with a score of 10/100 — placing it among the lowest-rated nursing facilities in Delaware. Families considering this Milford facility should carefully review its inspection history and quality metrics.

Staffing levels at Polaris Healthcare And Rehabilitation Center exceed national averages, with 4.19 total nursing hours per resident per day — compared to the national average of 3.8 hours. RN coverage of 0.83 hours per resident per day also exceeds the national average of 0.7 hours.

Recent CMS inspections identified 89 deficiencies at Polaris Healthcare And Rehabilitation Center, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.19 3.8 Above Average
Registered Nurses (RN) 0.83 0.7 Above Average
Licensed Practical Nurses (LPN) 1.17 0.7 Above Average
Certified Nursing Assistants (CNA) 2.18 2.4 Average
Weekend Total Nursing 3.83 3.8 Average
Weekend RN Hours 0.69 0.7 Average

🔍 Inspection & Deficiency History

89
Total Deficiencies
Aug 10, 2025
Most Recent Inspection
⚪ 3 Minor 🟠 85 Moderate 🔴 1 Serious
View recent deficiencies (5 shown)
  • Tag 0726 Severity D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    Aug 10, 2025 · Nursing and Physician Services Deficiencies
  • Tag 0791 Severity D
    Provide or obtain dental services for each resident.
    Aug 10, 2025 · Quality of Life and Care Deficiencies
  • Tag 0760 Severity K
    Ensure that residents are free from significant medication errors.
    Jan 27, 2025 · Pharmacy Service Deficiencies
  • Tag 0697 Severity G
    Provide safe, appropriate pain management for a resident who requires such services.
    Jan 27, 2025 · Quality of Life and Care Deficiencies
  • Tag 0656 Severity E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jan 27, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.7% 4.5% Worse
Falls with major injury 1.7% 3.0% Better
On antipsychotic medication 10.0% 14.5% Better
Urinary tract infections 1.0% 2.5% Better
ADL decline (daily activities) 14.0% 14.0% Average
Excessive weight loss 14.3% 7.5% Worse
New/worsened incontinence 26.4% 45.0% Better

⚠️ Penalties & Fines

2 penalties recorded by CMS

Total fines: $127,199

How This Grade Was Calculated

This facility's grade of F is based on a score of 10 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -10 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
100
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 27, 2025
Deficiencies (Cycle 1)
32