C

CIVITA CARE CENTER AT WEST RIVER

245 ORANGE AVENUE, MILFORD, CT 06460
Score: 67 / 100

Civita Care Center At West River is an average performer in CMS ratings, earning a C grade with a score of 67/100. Located in Milford, Connecticut, the facility meets baseline standards across most quality metrics.

Staffing at Civita Care Center At West River is near the national average, with 3.73 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 26 deficiencies at Civita Care Center At West River. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 16 / 20 pts
4 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.73 3.8 Average
Registered Nurses (RN) 0.66 0.7 Average
Licensed Practical Nurses (LPN) 1.13 0.7 Above Average
Certified Nursing Assistants (CNA) 1.94 2.4 Below Average
Weekend Total Nursing 3.18 3.8 Below Average
Weekend RN Hours 0.33 0.7 Below Average

🔍 Inspection & Deficiency History

26
Total Deficiencies
Jan 28, 2025
Most Recent Inspection
⚪ 4 Minor 🟠 22 Moderate
View recent deficiencies (5 shown)
  • Tag 0882 Severity E
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    Jan 28, 2025 · Infection Control Deficiencies
  • Tag 0887 Severity E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document
    Jan 28, 2025 · Infection Control Deficiencies
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Jan 28, 2025 · Resident Rights Deficiencies
  • Tag 0578 Severity D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and
    Jan 28, 2025 · Resident Rights Deficiencies
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Jan 28, 2025 · Resident Rights Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.2% 4.5% Worse
Falls with major injury 0.3% 3.0% Better
On antipsychotic medication 22.0% 14.5% Worse
Urinary tract infections 3.1% 2.5% Worse
ADL decline (daily activities) 21.6% 14.0% Worse
Excessive weight loss 10.5% 7.5% Worse
New/worsened incontinence 25.4% 45.0% Better

How This Grade Was Calculated

This facility's grade of C is based on a score of 67 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 4★ → 16 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
120
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 28, 2025
Deficiencies (Cycle 1)
12