F

BICKFORD HEALTH CARE CENTER

14 MAIN STREET, WINDSOR LOCKS, CT 06096
Score: 19 / 100

Bickford Health Care Center has received an F grade based on CMS data, with a score of 19/100 — placing it among the lowest-rated nursing facilities in Connecticut. Families considering this Windsor Locks facility should carefully review its inspection history and quality metrics.

Bickford Health Care Center provides above-average staffing with 4.43 total nurse hours per resident per day. Higher staffing levels are generally associated with better care outcomes and more attentive staff.

Recent inspections identified 63 deficiencies at Bickford Health Care Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 16 / 20 pts
4 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.43 3.8 Above Average
Registered Nurses (RN) 1.06 0.7 Above Average
Licensed Practical Nurses (LPN) 0.90 0.7 Above Average
Certified Nursing Assistants (CNA) 2.47 2.4 Average
Weekend Total Nursing 3.89 3.8 Average
Weekend RN Hours 0.78 0.7 Above Average

🔍 Inspection & Deficiency History

63
Total Deficiencies
Nov 3, 2025
Most Recent Inspection
⚪ 2 Minor 🟠 61 Moderate
View recent deficiencies (5 shown)
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Nov 3, 2025 · Quality of Life and Care Deficiencies
  • Tag 0686 Severity G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    Mar 13, 2025 · Quality of Life and Care Deficiencies
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Mar 13, 2025 · Resident Rights Deficiencies
  • Tag 0658 Severity D
    Ensure services provided by the nursing facility meet professional standards of quality.
    Mar 13, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Dec 10, 2024 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 10.1% 4.5% Worse
Falls with major injury 5.0% 3.0% Worse
On antipsychotic medication 33.3% 14.5% Worse
Urinary tract infections 2.6% 2.5% Average
ADL decline (daily activities) 26.1% 14.0% Worse
Excessive weight loss 5.7% 7.5% Better
New/worsened incontinence 25.3% 45.0% Better

⚠️ Penalties & Fines

2 penalties recorded by CMS

Total fines: $64,623

How This Grade Was Calculated

This facility's grade of F is based on a score of 19 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 4★ → 16 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -10 pts
  • Fine deductions: -6 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Non profit - Corporation
Certified Beds
48
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Apr 28, 2024
Deficiencies (Cycle 1)
24