D

WESTSIDE CARE CENTER

349 BIDWELL STREET, MANCHESTER, CT 06040
Score: 46 / 100

Westside Care Center faces challenges in its CMS ratings, earning a D grade with a score of 46/100. The facility ranks in the 41th percentile among Connecticut nursing homes, suggesting significant room for improvement.

With 2.91 total nurse hours per resident per day, Westside Care Center falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent inspections identified 40 deficiencies at Westside Care Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 2.91 3.8 Below Average
Registered Nurses (RN) 0.29 0.7 Below Average
Licensed Practical Nurses (LPN) 0.80 0.7 Above Average
Certified Nursing Assistants (CNA) 1.82 2.4 Below Average
Weekend Total Nursing 2.59 3.8 Below Average
Weekend RN Hours 0.19 0.7 Below Average

🔍 Inspection & Deficiency History

40
Total Deficiencies
Dec 1, 2025
Most Recent Inspection
⚪ 4 Minor 🟠 36 Moderate
View recent deficiencies (5 shown)
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Dec 1, 2025 · Resident Rights Deficiencies
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Jun 15, 2025 · Quality of Life and Care Deficiencies
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Feb 19, 2025 · Resident Rights Deficiencies
  • Tag 0600 Severity D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Feb 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0684 Severity D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    Feb 19, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 1.5% 4.5% Better
Falls with major injury 2.6% 3.0% Better
On antipsychotic medication 14.1% 14.5% Average
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 19.9% 14.0% Worse
Excessive weight loss 3.7% 7.5% Better
New/worsened incontinence 16.9% 45.0% Better

How This Grade Was Calculated

This facility's grade of D is based on a score of 46 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
162
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Nov 5, 2024
Deficiencies (Cycle 1)
15