Complete Care At Fox Hill has received an F grade based on CMS data, with a score of 36/100 — placing it among the lowest-rated nursing facilities in Connecticut. Families considering this Vernon facility should carefully review its inspection history and quality metrics.
With 3.29 total nurse hours per resident per day, Complete Care At Fox Hill falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.
Recent CMS inspections identified 40 deficiencies at Complete Care At Fox Hill, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.29 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.58 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.95 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 1.76 | 2.4 | Below Average |
| Weekend Total Nursing | 2.96 | 3.8 | Below Average |
| Weekend RN Hours | 0.36 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0585 Severity DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt eNov 25, 2025 · Resident Rights Deficiencies
- Tag 0656 Severity EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Apr 28, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0628 Severity DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Apr 28, 2025 · Resident Rights Deficiencies
- Tag 0684 Severity DProvide appropriate treatment and care according to orders, resident’s preferences and goals.Mar 3, 2025 · Quality of Life and Care Deficiencies
- Tag 0550 Severity EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.May 21, 2024 · Resident Rights Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 2.6% | 4.5% | Better |
| Falls with major injury | 3.5% | 3.0% | Worse |
| On antipsychotic medication | 7.2% | 14.5% | Better |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 21.0% | 14.0% | Worse |
| Excessive weight loss | 4.5% | 7.5% | Better |
| New/worsened incontinence | 21.8% | 45.0% | Better |
⚠️ Penalties & Fines
2 penalties recorded by CMS
Total fines: $25,449
How This Grade Was Calculated
This facility's grade of F is based on a score of 36 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 2★ → 16 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
- Penalty deductions: -10 pts
- Fine deductions: -2 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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