West Haven Healthcare is an average performer in CMS ratings, earning a C grade with a score of 61/100. Located in West Covina, California, the facility meets baseline standards across most quality metrics.
West Haven Healthcare provides above-average staffing with 4.37 total nurse hours per resident per day. Higher staffing levels are generally associated with better care outcomes and more attentive staff.
Recent inspections identified 53 deficiencies at West Haven Healthcare. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 4.37 | 3.8 | Above Average |
| Registered Nurses (RN) | 0.41 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 1.25 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.72 | 2.4 | Above Average |
| Weekend Total Nursing | 3.86 | 3.8 | Average |
| Weekend RN Hours | 0.29 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0656 Severity EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Jul 16, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0694 Severity EProvide for the safe, appropriate administration of IV fluids for a resident when needed.Jul 16, 2025 · Quality of Life and Care Deficiencies
- Tag 0842 Severity ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standarJul 16, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0726 Severity EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Mar 13, 2025 · Nursing and Physician Services Deficiencies
- Tag 0880 Severity EProvide and implement an infection prevention and control program.Mar 13, 2025 · Infection Control Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 4.4% | 4.5% | Average |
| Falls with major injury | 1.5% | 3.0% | Better |
| On antipsychotic medication | 16.3% | 14.5% | Worse |
| Urinary tract infections | 1.2% | 2.5% | Better |
| ADL decline (daily activities) | 11.0% | 14.0% | Better |
| Excessive weight loss | 4.8% | 7.5% | Better |
| New/worsened incontinence | 1.3% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of C is based on a score of 61 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 3★ → 24 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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