Heritage Manor faces challenges in its CMS ratings, earning a D grade with a score of 42/100. The facility ranks in the 29th percentile among California nursing homes, suggesting significant room for improvement.
Staffing at Heritage Manor is near the national average, with 4.00 total nursing hours per resident per day (national average: 3.8 hours).
Recent CMS inspections identified 59 deficiencies at Heritage Manor, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide appropriate treatment and care according to orders, resident’s preferences and goals..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 4.00 | 3.8 | Average |
| Registered Nurses (RN) | 0.35 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 1.10 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.56 | 2.4 | Average |
| Weekend Total Nursing | 3.78 | 3.8 | Average |
| Weekend RN Hours | 0.27 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0684 Severity EProvide appropriate treatment and care according to orders, resident’s preferences and goals.Aug 13, 2025 · Quality of Life and Care Deficiencies
- Tag 0656 Severity DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Aug 13, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0726 Severity DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Aug 13, 2025 · Nursing and Physician Services Deficiencies
- Tag 0756 Severity DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in develoAug 13, 2025 · Pharmacy Service Deficiencies
- Tag 0695 Severity JProvide safe and appropriate respiratory care for a resident when needed.Mar 27, 2025 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 3.8% | 4.5% | Better |
| Falls with major injury | 3.4% | 3.0% | Worse |
| On antipsychotic medication | 2.5% | 14.5% | Better |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 8.7% | 14.0% | Better |
| Excessive weight loss | 1.4% | 7.5% | Better |
| New/worsened incontinence | 2.3% | 45.0% | Better |
⚠️ Penalties & Fines
1 penalty recorded by CMS
Total fines: $17,940
How This Grade Was Calculated
This facility's grade of D is based on a score of 42 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 2★ → 16 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
- Penalty deductions: -5 pts
- Fine deductions: -1 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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