D

HERITAGE MANOR

610 NORTH GARFIELD AVENUE, MONTEREY PARK, CA 91754
Score: 42 / 100

Heritage Manor faces challenges in its CMS ratings, earning a D grade with a score of 42/100. The facility ranks in the 29th percentile among California nursing homes, suggesting significant room for improvement.

Staffing at Heritage Manor is near the national average, with 4.00 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 59 deficiencies at Heritage Manor, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide appropriate treatment and care according to orders, resident’s preferences and goals..

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.00 3.8 Average
Registered Nurses (RN) 0.35 0.7 Below Average
Licensed Practical Nurses (LPN) 1.10 0.7 Above Average
Certified Nursing Assistants (CNA) 2.56 2.4 Average
Weekend Total Nursing 3.78 3.8 Average
Weekend RN Hours 0.27 0.7 Below Average

🔍 Inspection & Deficiency History

59
Total Deficiencies
Aug 13, 2025
Most Recent Inspection
🟠 58 Moderate 🔴 1 Serious
View recent deficiencies (5 shown)
  • Tag 0684 Severity E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    Aug 13, 2025 · Quality of Life and Care Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Aug 13, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0726 Severity D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    Aug 13, 2025 · Nursing and Physician Services Deficiencies
  • Tag 0756 Severity D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in develo
    Aug 13, 2025 · Pharmacy Service Deficiencies
  • Tag 0695 Severity J
    Provide safe and appropriate respiratory care for a resident when needed.
    Mar 27, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.8% 4.5% Better
Falls with major injury 3.4% 3.0% Worse
On antipsychotic medication 2.5% 14.5% Better
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 8.7% 14.0% Better
Excessive weight loss 1.4% 7.5% Better
New/worsened incontinence 2.3% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $17,940

How This Grade Was Calculated

This facility's grade of D is based on a score of 42 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -1 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
99
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Mar 27, 2025
Deficiencies (Cycle 1)
19