F

PLAZA HEALTHCARE CENTER

1209 HEMLOCK WAY, SANTA ANA, CA 92707
Score: 15 / 100

Plaza Healthcare Center has received an F grade based on CMS data, with a score of 15/100 — placing it among the lowest-rated nursing facilities in California. Families considering this Santa Ana facility should carefully review its inspection history and quality metrics.

Staffing at Plaza Healthcare Center is near the national average, with 4.11 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 176 deficiencies at Plaza Healthcare Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 0 / 15 pts
N/A ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.11 3.8 Average
Registered Nurses (RN) 0.31 0.7 Below Average
Licensed Practical Nurses (LPN) 1.12 0.7 Above Average
Certified Nursing Assistants (CNA) 2.68 2.4 Above Average
Weekend Total Nursing 3.86 3.8 Average
Weekend RN Hours 0.18 0.7 Below Average

🔍 Inspection & Deficiency History

176
Total Deficiencies
Dec 22, 2025
Most Recent Inspection
⚪ 29 Minor 🟠 147 Moderate
View recent deficiencies (5 shown)
  • Tag 0558 Severity D
    Reasonably accommodate the needs and preferences of each resident.
    Aug 6, 2025 · Resident Rights Deficiencies
  • Tag 0605 Severity D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    Aug 6, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0812 Severity D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Aug 6, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Jun 15, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0686 Severity D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    Jun 15, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.2% 4.5% Better
Falls with major injury 1.7% 3.0% Better
Urinary tract infections 1.1% 2.5% Better
ADL decline (daily activities) 10.9% 14.0% Better
Excessive weight loss 4.5% 7.5% Better
New/worsened incontinence 5.5% 45.0% Better

⚠️ Penalties & Fines

2 penalties recorded by CMS

Total fines: $4,587

How This Grade Was Calculated

This facility's grade of F is based on a score of 15 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 0★ → 0 pts (max 15)
  • Penalty deductions: -10 pts
  • Fine deductions: -0 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
145
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Jun 15, 2025
Deficiencies (Cycle 1)
29