B

HOLLENBECK PALMS

573 S. BOYLE AVE., LOS ANGELES, CA 90033
Score: 79 / 100

Hollenbeck Palms earns a solid B grade from CMS data, with a score of 79/100. Performing above average across most metrics, this Los Angeles facility ranks in the 76th percentile among California nursing homes.

Hollenbeck Palms provides above-average staffing with 4.59 total nurse hours per resident per day. Higher staffing levels are generally associated with better care outcomes and more attentive staff.

Recent inspections identified 38 deficiencies at Hollenbeck Palms. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 20 / 20 pts
5 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.59 3.8 Above Average
Registered Nurses (RN) 0.76 0.7 Average
Licensed Practical Nurses (LPN) 0.84 0.7 Above Average
Certified Nursing Assistants (CNA) 2.98 2.4 Above Average
Weekend Total Nursing 4.01 3.8 Average
Weekend RN Hours 0.46 0.7 Below Average

🔍 Inspection & Deficiency History

38
Total Deficiencies
Jan 27, 2026
Most Recent Inspection
⚪ 1 Minor 🟠 37 Moderate
View recent deficiencies (5 shown)
  • Tag 0808 Severity D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed b
    Jan 27, 2026 · Nutrition and Dietary Deficiencies
  • Tag 0686 Severity E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    Dec 11, 2025 · Quality of Life and Care Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Dec 11, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0919 Severity E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    Dec 11, 2025 · Environmental Deficiencies
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Dec 11, 2025 · Resident Rights Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.1% 4.5% Average
Falls with major injury 1.5% 3.0% Better
On antipsychotic medication 12.4% 14.5% Better
Urinary tract infections 2.0% 2.5% Better
ADL decline (daily activities) 26.8% 14.0% Worse
Excessive weight loss 6.4% 7.5% Better
New/worsened incontinence 18.9% 45.0% Better

How This Grade Was Calculated

This facility's grade of B is based on a score of 79 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 5★ → 20 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Non profit - Corporation
Certified Beds
106
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 11, 2025
Deficiencies (Cycle 1)
10