Heritage Living Center earns a solid B grade from CMS data, with a score of 74/100. Performing above average across most metrics, this Conway facility ranks in the 63th percentile among Arkansas nursing homes.
Staffing at Heritage Living Center is near the national average, with 3.57 total nursing hours per resident per day (national average: 3.8 hours).
Recent inspections identified 15 deficiencies at Heritage Living Center. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.57 | 3.8 | Average |
| Registered Nurses (RN) | 0.48 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.73 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 2.36 | 2.4 | Average |
| Weekend Total Nursing | 3.10 | 3.8 | Below Average |
| Weekend RN Hours | 0.32 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0838 Severity FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day opeNov 25, 2025 · Administration Deficiencies
- Tag 0812 Severity EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nov 25, 2025 · Nutrition and Dietary Deficiencies
- Tag 0880 Severity EProvide and implement an infection prevention and control program.Nov 25, 2025 · Infection Control Deficiencies
- Tag 0550 Severity DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Nov 25, 2025 · Resident Rights Deficiencies
- Tag 0741 Severity DEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.Aug 13, 2025 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 1.9% | 4.5% | Better |
| Falls with major injury | 5.0% | 3.0% | Worse |
| On antipsychotic medication | 6.8% | 14.5% | Better |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 5.2% | 14.0% | Better |
| Excessive weight loss | 1.2% | 7.5% | Better |
| New/worsened incontinence | 2.7% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of B is based on a score of 74 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 4★ → 32 pts (max 40)
- Health Inspection Rating: 3★ → 15 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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